With a new system called DocView in place since the beginning of
March, anyone who gets into a motor vehicle collision in the city limits
of Lynnwood can access the report online 24/7. DocView is an Internet based application that was developed to help
law enforcement agencies and insurance companies manage and access
traffic accident reports in a more efficient manner. Through the use of online document management technology, the public
is now able to rapidly find and view an accident report usually within
24 hours of being scanned. No more waiting in line or mailing report
request forms. Now you can access your reports over the Internet, 24
hours a day. Lynnwood Police is the first agency in Washington State to use this
DocView technology. The DocView system is designed to do many things. Such as, allow
multi-jurisdictional data sharing and searching and acts as a
comprehensive system to facilitate web accessible availability of
accident reports for insurance companies, officers and citizens. The Lynnwood Police Records unit files nearly 1,500 traffic accident
reports yearly. Normally each accident report will contain two drivers.
This means 3,000 individuals and or insurance companies request copies
of reports. ###
Internet viewing and printing will significantly reduce the time spent
dealing with insurance agencies and citizens seeking copies of traffic
accident reports, said Lynnwood Police Records Manager Angelea Madsen.
Police Chief Steven Jensen added, “It is our desire to provide a
level of expediency to anyone wishing to view and print police reports
in the convenience of their home or business, of which has not been
available in this area before.”
Wait times at the Police Records section can reach 20 to 30 minutes for
visitors wishing to purchase a report copy. This new on-line method will
provide an alternative and more expedient method for obtaining the
information they need.
DocView charges a nominal convenience fee for this service which is
added to the cost of the report. Citizens who do not wish to pay the
convenience fee can still come to the police station and pay the normal
report fee if they wish. Visit
www.DocView.us.com to learn more.