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Bureau of Investigation & Services
The Bureau of Investigations and
Services is comprised of the Criminal
Investigations Division (CID), South
Snohomish County Narcotics Task Force,
Training, Planning and Accreditation
Section, Records Section, Property and
Evidence Section and Community Services
Division, which encompasses the Youth
Services Section, Crime Prevention and
the Explorer Unit. The employees in this
Bureau serve in a support role for the
rest of the Department, as well as
providing direct service to the public.
The Criminal Investigations Division is
comprised of a group of highly trained
women and men that continue to provide
domestic violence and investigative
services to the community that are
unmatched. Every criminal case report
that is taken is ultimately reviewed by
CID level for solvability. Where other
agencies have stopped working more
crimes, Lynnwood detectives continue to
work all crimes with leads. A strong
work ethic and effective supervision
ensures that
we maintain one of the highest clearance
rates among comparable cities; 71.1% for
persons crimes and 40.8% for property
crimes.
The South Snohomish County Narcotics
Task Force worked equally hard. During
2008 they were able to initiate and
close a high volume of cases. There were
several major investigations, some
involving collaboration with the Federal
Drug Enforcement Administration. The
Task Force is well equipped and produces
some of the highest quality technical
evidence in the region, which leads to a
high number of convictions in their
cases. The Support Services Division, including
the Records Section and Property and
Evidence Section continues to support
the growth of the Department with the
same level of staffing. They continually
rise to the occasion as the work level
increases, producing the same high
quality of work and levels of customer
service. The Community Services and
Administration Division provide links to
the community and the Department. The
officers that staff Youth Services
continue to build bridges with our
community’s youth through their positive
student interactions at the schools. Our
Crime Prevention Section runs the state
most successful volunteer programs,
employing approximately 80 volunteers
that provide the equivalent of nine
full-time staff positions in 2008. The
Training Section provides training for
all personnel, including volunteers,
helping our Department have one of the
mostly highly trained group of
professionals in the State. Last, but
not least, the Administrative Unit
worked tirelessly to screen and
recommend quality new hires for the
Department, as well as keeping
departmental records such as policy
manuals current and within standards.
We embrace the concept of customer
service both internally and externally
and strive to provide the highest level
of service. As a Department, we
understand that our responsibilities are
far reaching and we are dedicated to
providing a level of customer service to
the public that is above and beyond the
norm. We are always open to listening to
the public’s needs and desires so that
we can endeavor to improve the quality
of life in Lynnwood for residents and
businesses alike. I am proud of the men and women that
work in this Bureau. Their dedication to
service and their skills and abilities
have resulted in many noteworthy
accomplishments that are outlined in the
reports that follow. Our philosophy
continues to be to “Strive for
Excellence” and we challenge our
employees to do so as we move into the
future.
-Deputy Chief Karen Manser |
